Guanjia adhere to the customer as the center, to provide you with the perfect installation, commissioning, training, maintenance and other pre-sale and after-sales service.
1)Pre sales service
Before signing the contract, the company provides customers with technical advice, sample test samples, equipment selection and other services.
2)Installation and debugging
Guanjia will be based on the contract, free of charge within the specified time will be shipped to the safety equipment installation location specified by the user, And send technical service engineer to install on site.In the case of User installation and commissioning spare parts have been basically established, Technical service engineers will be required to install the machine in a specified period of time for the user to install and use and ensure the installation debugging field environment tidy, clean and orderly, Guanjia provide free equipment operation training.
3)Equipment maintenance
Guanjia in the country to set up 2 branches, 5 offices of the resident technical service personnel, to provide customers with all aspects of the service work;
Guanjia has offices in all parts of the country, resident several software and hardware engineers, so call to provide timely, comprehensive, powerful and professional services;
One year free maintenance, Quanguolianbao, life-long maintenance services; to enjoy life-long free software upgrades, free inspection and engineer onsite inspection service, customer service response time within 24 hours.
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